Benefits Administration

• Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, wellness, and voluntary benefits.
• Process benefit enrollments, changes, and terminations in Workday.
• Serve as the primary point of contact for employee benefit inquiries and issue resolution.
• Coordinate with benefit vendors, brokers, and insurance carriers to ensure accurate and timely service delivery.
• Audit benefits data and maintain accurate employee records.
• Ensure compliance with federal, state, and local regulations related to benefits administration, including ACA, COBRA, HIPAA, and FMLA.
• Prepare benefits reports and analyze enrollment trends.

Open Enrollment Management

• Plan, coordinate, and execute the annual open enrollment process.
• Partner with internal stakeholders and benefits providers to develop enrollment materials and employee communications.
• Conduct benefits presentations, information sessions, and employee education meetings.
• Monitor enrollment activity and ensure timely completion of employee elections.
• Troubleshoot enrollment issues and provide support throughout the enrollment period.
• Evaluate post-enrollment data and recommend improvements to future enrollment processes.

Recruitment & Talent Acquisition Support

• Assist with full-cycle recruitment activities including job postings, applicant tracking, interview scheduling, and candidate communications.
• Utilize Workday Recruiting to manage candidate pipelines and hiring workflows.
• Collaborate with hiring managers to support staffing needs.
• Coordinate pre-employment screening, background checks, and onboarding activities.
• Maintain recruitment records and generate hiring metrics and reports.

HRIS & Workday Administration

• Maintain employee records and benefits information within Workday.
• Support Workday transactions related to employee lifecycle events.
• Generate reports, dashboards, and workforce analytics.
• Assist with system testing, upgrades, and implementation of new processes.
• Identify opportunities to improve HR processes through Workday functionality and automation.

Employee Support

• Provide guidance to employees regarding benefits, enrollment, leave programs, and HR policies.
• Support new hire orientation and benefits enrollment.
• Develop and maintain employee-facing benefits documentation and FAQs.
• Ensure confidentiality of employee information and records.

Qualifications

Education

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Equivalent combination of education and experience may be considered.

Experience

• 3-5 years of experience in benefits administration and HR operations.
• Experience managing annual open enrollment programs.
• Experience supporting recruitment and onboarding activities.
• Hands-on experience utilizing Workday HCM and Workday Recruiting required.
• Experience working with benefit vendors and insurance carriers preferred.